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The following procedure preserves any content completed after updating the master template to version 15.00 with the original patch. Prerequisites: Download the 15.00 patch file. Copy the master library to a secure location. Procedure: In Working Papers, click Templates | FinancialsCAD and then Edit. Open CL Organization Standards. Click Knowled...

Updated:
Oct 26th, 2017

Affected version(s):
ASPE Financials 15.00

CaseView Quick Access Toolbar settings location

Products: CaseView,
Categories: KB-1671

Updated: September 19, 2017 Affected Versions: CaseView 2015 and higher   Question: Where are the CaseView Quick Access Toolbar (QAT) settings stored so that I can share them with other users?   Answer: The current user’s QAT settings are stored in: %LOCALAPPDATA%\CaseWare\Working Papers\(WP-VERSION)\CaseView\CvRibbon.xml (WP-VERSION) is...

Updated:
Sep 19th, 2017

Affected version(s):
CaseView 2015 and higher

Updated: September 18th, 2017 Affected Versions: Working Papers 2016 (French, 32-bit) Summary: Updating to Working Papers 2017 (French) fails to properly uninstall a previously installed 2016 32-bit version of Working Papers. Both versions of Working Papers appear to be installed, however, the 2016 version no longer works. Solution: Complete the fo...

Updated:
Sep 28th, 2017

Affected version(s):
Working Papers 2016 (French, 32-bit)

Problem Is Working Papers compatible with Microsoft's Distributed File System (DFS)? Solution There are two components to the Microsoft Distributed File System (DFS): DFS Replication - Files replicated between multiple servers DFS Namespaces - The ability to create a virtual tree of shared folders Microsoft's DFS Replication system is not compa...

Updated:
Aug 09th, 2017

Affected version(s):

Upgrading Windows operating system causes problem with Working Papers 64-bit

Products: Working Papers,
Categories: KB-1899 kb-1913

Affected Versions: Working Papers (64-bit) 2015, 2016, 2017. Issue Upgrading your operating system to Windows 10 (e.g. from Windows 7 or 8.1) or performing a major upgrade of Windows 10 (e.g. Anniversary Update or Creators Update) can cause the 64-bit version of Working Papers (2015, 2016 or 2017) to stop functioning correctly. Some symptoms of thi...

Updated:
Apr 18th, 2017

Affected version(s):
Working Papers 2015, 2016, 2017

Updated: June 20th, 2017 Affected Version: Working Papers 2015 and above Summary Working Papers may stop responding when opening a Sync copy that is attempting to connect to CaseWare Cloud or SmartSync Server (SSS). Workaround To continue working on the Sync copy, change the Sync startup state from Default to Offline and reopen the file. Procedure...

Updated:
Jun 20th, 2017

Affected version(s):
Working Papers 2015 and above

Potential file corruption when using Windows 7 or Windows Server 2008 R2 with SMB2

Products: Working Papers,
Categories: File corruption kb-271 SMB2

Revision History Revision Date Revision Details October 20, 2011 This article has been updated to reflect Microsoft's release of the new KB2618096 hotfix for SMB2. April 22, 2015 This article has been updated to clarify that SmartSync issues such as missing events may occur if using unpatched machines. April 25, 2016 This article has been...

Updated:
Apr 26th, 2016

Affected version(s):
All versions of Working Papers

How Do I Rename an Existing Engagement File?

Products: Working Papers,
Categories: kb-556

The Rename File feature is available through the File menu of Working Papers. This menu option is only available when there are no client files open in Working Papers. "File to Rename" field This field is where you specify the full path to the client file that you want to rename. The full path of the file, including the file’s extension is require...

Updated:
May 02nd, 2017

Affected version(s):
Working Papers 2015

How Do I Silently Install the US 2014 Tax Year Export Patch?

Products: Working Papers,
Categories: KB-1424

Updated: Jan 9, 2015. Affected Version: Working Papers 2013 and above You can install the US 2014 Tax Year Export patch where monitoring and manual input during the installation process is not required. From the Start menu, select Run to open the Run command. In the Open field, enter the following: "C:\Installation_files\CW2014TAX.exe" /r Note:...

Updated:
Jan 09th, 2015

Affected version(s):
Working Papers 2013 and above

New QuickBooks Export Utility v1.048

Products: Working Papers,
Categories: kb-1607 quickbooks

A newer version of this article is available here: https://www.caseware.com/case-knowledge/quickbooks-export-utility/  Affected Version: Working Papers 2014 The QuickBooks Export Utility v1.048 has been released. In the new version we: Fixed several issues in the QuickBooks Online export.  

Updated:
Nov 15th, 2017

Affected version(s):
Working Papers 2014

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