Visibility icons

The following eye icons display next to a selected item in letters, memos, checklists and queries:

Icon	Description
(Hidden)	Item is hidden because: visibility conditions are not met or, there are no visbility settings for this item and it's been hidden by a staff member.
(Forced visible)	Visibility conditions are met but has been forced visible by a staff member.
(Visible)	There are no visbility settings for this item.
(Forced hidden)	Visibility conditions are met but has been forced hidden by a staff member.

To know how to force an item to be hidden or visible, see Show or hide an item regardless of visibility settings.