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Caseware Verity usage caps

Your firm has a limited number of Caseware Verity credits for a given period. If your firm reaches its credit limit, Caseware Verity pauses new runs until more credits are available.

When this happens, Caseware Verity shows this message:

An alert stating that your firm has used all available credits, that Caseware Verity is paused for your organization, and that your conversation history is still available to review.

Your firm has used all available credits. Caseware Verity is paused for your organization, but your conversation history is still available to review. To continue using Caseware Verity, contact your firm administrator.

Your firm’s credit allocation resets when your Caseware Verity contract renews. Your firm can also purchase additional credit packs at any point during the contract term, without waiting for renewal.

If you see this message:

  • Contact your firm administrator. They can review your firm’s usage on the Credit Overview page. See Review your firm’s Caseware Verity usage and credits for more information.

  • Your firm administrator can contact your Caseware sales representative to purchase additional credit packs at any time.

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