Client Requests

Client collaboration built into your Caseware Cloud engagement, with agentic capabilities to help your teams request, validate and accept client evidence with confidence.

Solutions:
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Key Benefits

Give Clients Clarity

Clients see a clear, status-first view of exactly what's requested of them, keeping everyone aligned throughout the engagement.

Validate Submissions Faster

The Caseware Verity Response Agent reviews and validates client submissions on demand, flagging issues before you open the file yourself.

Catch Issues Earlier

Confirm evidence is complete and accurate before it reaches the workpaper, catching problems earlier in the review cycle.

Keep Auditors in Control

Agent findings inform your review, but the decision to accept or return a client submission always stays with you.

Product Overview

Client Requests is the capability within Caseware Cloud engagements that manages requesting, tracking and collecting client evidence. AI-powered validation helps confirm what's returned is complete and accurate before it reaches a workpaper.

Features

Client-Ready Collaboration

Clients see a clear, branded view of exactly what's assigned to them, with email notifications guiding their next step.

Caseware Verity Response Agent

An agentic layer reviews client submissions on demand, checking completeness, readability and document counts before you do.

Auditor Oversight, Always

The agent's findings inform your review, but the decision to accept or return each submission always rests with the auditor.

How to Get Started

  1. Create the Request
    Build and send your request list.
  2. Assign to Clients
    Client receives email notifications and reminders.
  3. Collect Responses
    Clients upload files or text replies.
  4. Validate with Verity
    Run the Verity Response Agent.
  5. Review and Accept
    Approve or return the response.

Additional Resources

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