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Affected Versions: Working Papers 2017.00.245 and earlier Issue When I open a Cloud file that hasn’t been accessed for over 120 days, I receive the error, “Unable to create synchronized copy, file version could not be determined.” The file does not open. Solution The first attempt to open the inactive file triggers the reactivation process. After r...

Actualizado:
Feb 26th, 2019

Versión(es) afectada(s):
Working Papers 2017.00.245 and earlier

Question How do I import data from QuickBooks into Smart Engagement (SE)? Answer You must first create a copy of your QuickBooks Company File. To copy a QuickBooks Company File: In QuickBooks or QuickBooks Online, open the Company File you want to copy. In QuickBooks Online, select File | Utilities | Copy Company File for QuickBooks Online Edition...

Actualizado:
Jan 24th, 2019

Versión(es) afectada(s):
Smart Engagement, QuickBooks Online, QuickBooks 2018 US or later

Affected Versions: All Working Papers Issue Importing data from Sage 50 Canadian Edition (2019.1) to Working Papers converts the engagement’s reporting year-end date to 1999. Solution Download and install the hotfix from MyCaseWare.

Actualizado:
Jan 03rd, 2019

Versión(es) afectada(s):
All Working Papers

CaseView stops responding after closing a document

Productos: CaseView, Working Papers,

Issue After closing a CaseView document, CaseView stops responding. This issue occurs when Working Papers is installed on Build 1607 of Windows 10 or Windows Server 2016. Solution Update Windows 10 or Windows Server 2016 to build 1709 or later.

Actualizado:
Nov 28th, 2018

Versión(es) afectada(s):
Windows 10 (Build 1607), Windows Server 2016 (Build 1607)

Issue Users cannot export data from QuickBooks 2018 to Working Papers when QuickBooks 2019 (Release R3P) is installed on the same workstation. Attempting to export data results in the following error: "SDK Account Error: 0x80004003". Solution Update your copy of QuickBooks 2019 to the latest version.

Actualizado:
Nov 19th, 2018

Versión(es) afectada(s):
Working Papers 2018

Affected Version: All versions Issue Text does not display correctly in non-English versions of Working Papers. Solution Adjust the Region settings on your workstation. Both of the following settings must be set to the required language: Format Language for non-Unicode programs To adjust Region settings: Launch Control Panel on your workstation...

Actualizado:
Jul 06th, 2018

Versión(es) afectada(s):
All versions

Affected version: Audit International 20.00 In Audit International 20.00, we’ve made the following modifications to template and client files. The default assertions in Audit International 19.00 and earlier are: C - Completeness, E - Existence, A - Accuracy and V - Valuation As of 20.00, we’ve changed these to: C - Completeness, E - Existence, A/V ...

Actualizado:
Jun 06th, 2018

Versión(es) afectada(s):
Audit International 20.00

Affected version: All supported versions Question How do I import from QuickBooks or QuickBooks Online? In Working Papers, I don’t see either option available in the interface. Answer To import from QuickBooks and QuickBooks Online, use the QuickBooks Export Utility. The utility exports data from QuickBooks into a format Working Papers supports. To...

Actualizado:
Mar 02nd, 2018

Versión(es) afectada(s):
All

Silent install instructions for tax update

Productos: Working Papers,
Categorías: kb-1935

Affected version: All supported versions Question How do I silently install the new CaseWare tax update? Answer Silently installing the CaseWare tax update involves two steps: creating a response file and deploying the update to your users. Step 1. Creating a response file The response file is a log of your responses to the installation dialog. It...

Actualizado:
Dec 27th, 2017

Versión(es) afectada(s):
All supported versions

Actualización de Working Papers para corregir el problema de Windows 10 Fall Creators

Productos: CaseView, Working Papers,
Categorías: kb-1933

Problema La instalación de Windows 10 Fall Creators Update causa problemas de desempeño con CaseView. La actualización afecta un tercero componente en CaseView y puede causar retrasos perceptibles al abrir documentos de CaseView. Solución Descargue la corrección del tercero proveedor de MyCaseWare. Tenga en cuenta que esta corrección será incluida...

Actualizado:
Dec 15th, 2017

Versión(es) afectada(s):
All supported versions

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