Caseware Support Policy

Feb 16th, 2023

It is Caseware’s goal to provide clients with innovative products of the highest quality. To enable us to continue to improve our world-leading software, it is important that we only support a limited number of versions at one time; typically, the current shipping and one prior version. New features and enhancements, patch releases, hotfixes, technical support etc. will not be provided for earlier versions.

Please see the table below for examples of the supported versions of some Caseware products:

Product Supported Versions
Caseware Working Papers  2022, 2021
Caseware Audit  25.00, 24.00, 23.00
Caseware Financials  17.00, 16.00
Caseware/CPA Canada PEG  2022, 2021, 2020

To see the current shipping versions of all Caseware products, please visit our webpage at

Caseware is happy to offer implementation advice and deployment strategies to any client needing assistance to upgrade to a current version.

Get in touch with your local Distributor