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CaseWare Support Policy

Updated:
May 31st, 2019

It is CaseWare’s goal to provide clients with innovative products of the highest quality. To enable us to continue to improve our world-leading software, it is important that we only support a limited number of versions at one time; typically, the current shipping and one prior version. New features and enhancements, patch releases, hotfixes, technical support etc. will not be provided for earlier versions.

Please see the table below for examples of the supported versions of some CaseWare products:

Product Supported Versions
CaseWare Working Papers 2019, 2018
CaseWare Audit 21.00, 20.00
CaseWare Financials 17.00, 16.00

To see the current shipping versions of all CaseWare products, please visit our webpage at www.caseware.com.

CaseWare is happy to offer implementation advice and deployment strategies to any client needing assistance to upgrade to a current version.

Get in touch with your local Distributor