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Zugriff auf CaseWare Cloud für ältere und nicht mehr unterstützte Webbrowser wird deaktiviert
Kurz nach dem Release von CaseWare Cloud 31 wird CaseWare den Zugriff auf CaseWare Cloud durch alte und nicht mehr unterstützte Webbrowser sperren. Diese alten und nicht mehr unterstützten Browser verwenden veraltete Verschlüsselungsprotokolle - TLS Version 1.0 und v1.1. Der PCI Security Standards Council empfiehlt allen Unternehmen den von diesem...
Mis a jour:
Jun 22nd, 2020
Versions touchées:
All versions
Nedlukning af adgang til CaseWare Cloudfor ældre og ikke supporteret web browsers
Kort efter release af CaseWare Cloud 31, vil CaseWare forhindre adgang til CaseWare Cloud via ældre og ikke-supporterede browsere. Disse browsere bruger nemlig de forældede krypteringsprotokoller – TLS version 1.0 og version 1.1. PCI Security Standards Council anbefaler at alle virksomheder og organisationer følger ”best practices”, herunder at ind...
Mis a jour:
Jun 22nd, 2020
Versions touchées:
All versions
Disabling access to CaseWare Cloud for older and unsupported browsers
Shortly after the release of CaseWare Cloud 31, CaseWare will be disabling access to CaseWare Cloud for older and unsupported web browsers. These older and unsupported browsers are using obsolete encryption protocols - TLS version 1.0 and v1.1. The PCI Security Standards Council has suggested all organizations following its best practices to migrat...
Mis a jour:
Jun 18th, 2020
Versions touchées:
All versions
Error when opening an inactive Cloud file in Working Papers
Issue When I open a Cloud file that hasn’t been accessed for over 120 days, I receive the error, “Unable to create synchronized copy, file version could not be determined.” The file does not open. Solution The first attempt to open the inactive file triggers the reactivation process. After receiving the error message, try opening the file again. A...
Mis a jour:
Feb 26th, 2019
Versions touchées:
Working Papers 2017.00.245 and earlier
How do I import data from QuickBooks into Smart Engagement?
Question How do I import data from QuickBooks into Smart Engagement (SE)? Answer You must first create a copy of your QuickBooks Company File. To copy a QuickBooks Company File: In QuickBooks or QuickBooks Online, open the Company File you want to copy. In QuickBooks Online, select File | Utilities | Copy Company File for QuickBooks Online Edition...
Mis a jour:
Jan 24th, 2019
Versions touchées:
Smart Engagement, QuickBooks Online, QuickBooks 2018 US or later
Working Papers stops responding when sync files can’t connect
Issue Working Papers stops responding when a sync file can’t connect to CaseWare Cloud (Cloud) or SmartSync Server (SSS). Solution To continue working on a sync copy, you’ll need to change the SmartSync startup settings. To change the SmartSync startup settings: If Working Papers remains unresponsive, use Task Manager to end the application. Launc...
Mis a jour:
Jun 20th, 2017
Versions touchées:
All versions
Request a backup of your Cloud files
Question Can I request a backup copy of my organization’s Cloud files? Answer You can request a backup of your Cloud files from up to 90 days ago. Before requesting a backup, see Recover a previous version or deleted file for possible solutions. If you still require a backup of your Cloud files, contact CaseWare Support for pricing information at 4...
Mis a jour:
Nov 27th, 2019
Versions touchées:
All versions
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