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Politique de soutien de Caseware
L’objectif de Caseware est d’offrir à ses clients des produits innovateurs de qualité supérieure. Afin d’assurer l’amélioration constante de notre logiciel chef de file mondial, il s’avère important pour nous de supporter un nombre limité de versions à la fois; c’est-à-dire la version en vigueur et la précédente. Les nouvelles fonctionnalités et am...
Mis a jour:
Jul 12th, 2021
Versions touchées:
All versions
“File | Open | Caseware Cloud” menu appears blank for some users
Issue After updating to Working Papers 2022 Update 1, the new Caseware Cloud menu on the Working Papers File | Open page appears blank for some users. Workaround After launching Working Papers, wait for a short period of time before clicking File | Open | Caseware Cloud. If the Caseware Cloud menu still appears blank, attempt to reload it by click...
Mis a jour:
Jan 03rd, 2023
Versions touchées:
Working Papers 2022 Update 1
Options missing when printing documents
Issue After a recent Windows 11 update, the print dialog has a new look (in all applications) that includes a print preview pane, but no longer includes a number of custom Working Papers options, such as Skip annotations and commentary text, Include tickmark legend and Skip collapsed text. In addition, the print dialog is now labeled “Printing from...
Mis a jour:
Nov 25th, 2022
Versions touchées:
All versions
Text in my non-English version of Working Papers does not display
Issue The text in my non-English version of Working Papers does not display. Solution Adjust the Region settings on your workstation. Both the Format and Language for non-Unicode programs must be set to the required language. To adjust the Region settings: Launch Control Panel on your workstation (search for Control Panel, or click Start | All Ap...
Mis a jour:
Oct 27th, 2021
Versions touchées:
All versions
Working Papers stops responding when adding a PPC document to the Document Manager
Issue Working Papers stops responding when adding a PPC document to the Document Manager. The document is added as a URL that links to the file location instead. This issue occurs if an existing document shares the same file name as the new PPC document. Workaround Rename the existing document in the Document Manager prior to adding the PPC documen...
Mis a jour:
Oct 19th, 2020
Versions touchées:
Working Papers 2020
Zugriff auf Caseware Cloud für ältere und nicht mehr unterstützte Webbrowser wird deaktiviert
Kurz nach dem Release von Caseware Cloud 31 wird Caseware den Zugriff auf Caseware Cloud durch alte und nicht mehr unterstützte Webbrowser sperren. Diese alten und nicht mehr unterstützten Browser verwenden veraltete Verschlüsselungsprotokolle - TLS Version 1.0 und v1.1. Der PCI Security Standards Council empfiehlt allen Unternehmen den von diesem...
Mis a jour:
Jun 22nd, 2020
Versions touchées:
All versions
Nedlukning af adgang til Caseware Cloudfor ældre og ikke supporteret web browsers
Kort efter release af Caseware Cloud 31, vil Caseware forhindre adgang til Caseware Cloud via ældre og ikke-supporterede browsere. Disse browsere bruger nemlig de forældede krypteringsprotokoller – TLS version 1.0 og version 1.1. PCI Security Standards Council anbefaler at alle virksomheder og organisationer følger ”best practices”, herunder at ind...
Mis a jour:
Jun 22nd, 2020
Versions touchées:
All versions
Disabling access to Caseware Cloud for older and unsupported browsers
Shortly after the release of Caseware Cloud 31, Caseware will be disabling access to Caseware Cloud for older and unsupported web browsers. These older and unsupported browsers are using obsolete encryption protocols - TLS version 1.0 and v1.1. The PCI Security Standards Council has suggested all organizations following its best practices to migrat...
Mis a jour:
Jun 18th, 2020
Versions touchées:
All versions
Working Papers title bar displays oversized in a multi-monitor setup
Issue When I maximize Working Papers to full screen on a computer with multiple monitors, the title bar displays oversized, taking up substantial screen space. Solution Change the Working Papers theme from Scenic to another option. To change the theme from Scenic: In Working Papers, click Tools | Options. Click the General tab. In the Theme drop-...
Mis a jour:
Feb 07th, 2020
Versions touchées:
All versions
PDFs look blurry in the Working Papers internal image viewer
Issue Since upgrading to Working Papers 2019, PDFs look blurry when opened in the Working Papers internal image viewer. However, they are clear when viewed in an external viewer (such as Adobe Reader). Solution The Amyuni image viewer used by Working Papers does not function correctly in Windows 7 environments. To restore PDF quality in the interna...
Mis a jour:
Jul 18th, 2019
Versions touchées:
Working Papers 2019
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