Filtrar:
Buscar por:
Política de Ayuda de Caseware
Caseware se esfuerza en proporcionar sus clientes con productos innovadores de la más alta calidad. Para poder seguir mejorando nuestro software de clase mundial, es importante que soportemos solamente una cantidad limitada de versiones a la vez, generalmente la versión actual y una versión anterior. Nuevas funciones y mejoras, revisiones de parche...
Actualizado:
Feb 16th, 2023
Versión(es) afectada(s):
All versions
Why can I no longer import data from QuickBooks US using the Working Papers Import dialog?
Question Why can I no longer import data from QuickBooks US using the Working Papers Import dialog? Answer A recent change to QuickBooks US disabled functionality used by the Working Papers Import dialog. As a workaround, you can continue to import data using the same process and prerequisites as QuickBooks Canada / UK / Australia. Note: Due to for...
Actualizado:
Mar 22nd, 2023
Versión(es) afectada(s):
All versions
Cannot restore an automatic document that has been minimized or hidden
Issue An automatic document has been minimized or hidden and cannot be restored by clicking on it in the Windows Taskbar. Solution Hover your cursor over the Working Papers icon on the Windows Taskbar. Move your cursor to the preview of the minimized/hidden automatic document. Right-click on the preview and select Child Window.
Actualizado:
Mar 21st, 2023
Versión(es) afectada(s):
All versions
“File | Open | Caseware Cloud” menu appears blank for some users
Issue After updating to Working Papers 2022 Update 1, the new Caseware Cloud menu on the Working Papers File | Open page appears blank for some users. Workaround After launching Working Papers, wait for a short period of time before clicking File | Open | Caseware Cloud. If the Caseware Cloud menu still appears blank, attempt to reload it by click...
Actualizado:
Jan 03rd, 2023
Versión(es) afectada(s):
Working Papers 2022 Update 1
Options missing when printing documents
Issue After a recent Windows 11 update, the print dialog has a new look (in all applications) that includes a print preview pane, but no longer includes a number of custom Working Papers options, such as Skip annotations and commentary text, Include tickmark legend and Skip collapsed text. In addition, the print dialog is now labeled “Printing from...
Actualizado:
Nov 25th, 2022
Versión(es) afectada(s):
All versions
Text in my non-English version of Working Papers does not display
Issue The text in my non-English version of Working Papers does not display. Solution Adjust the Region settings on your workstation. Both the Format and Language for non-Unicode programs must be set to the required language. To adjust the Region settings: Launch Control Panel on your workstation (search for Control Panel, or click Start | All Ap...
Actualizado:
Oct 27th, 2021
Versión(es) afectada(s):
All versions
Working Papers stops responding when adding a PPC document to the Document Manager
Issue Working Papers stops responding when adding a PPC document to the Document Manager. The document is added as a URL that links to the file location instead. This issue occurs if an existing document shares the same file name as the new PPC document. Workaround Rename the existing document in the Document Manager prior to adding the PPC documen...
Actualizado:
Oct 19th, 2020
Versión(es) afectada(s):
Working Papers 2020
Zugriff auf Caseware Cloud für ältere und nicht mehr unterstützte Webbrowser wird deaktiviert
Kurz nach dem Release von Caseware Cloud 31 wird Caseware den Zugriff auf Caseware Cloud durch alte und nicht mehr unterstützte Webbrowser sperren. Diese alten und nicht mehr unterstützten Browser verwenden veraltete Verschlüsselungsprotokolle - TLS Version 1.0 und v1.1. Der PCI Security Standards Council empfiehlt allen Unternehmen den von diesem...
Actualizado:
Jun 22nd, 2020
Versión(es) afectada(s):
All versions
Nedlukning af adgang til Caseware Cloudfor ældre og ikke supporteret web browsers
Kort efter release af Caseware Cloud 31, vil Caseware forhindre adgang til Caseware Cloud via ældre og ikke-supporterede browsere. Disse browsere bruger nemlig de forældede krypteringsprotokoller – TLS version 1.0 og version 1.1. PCI Security Standards Council anbefaler at alle virksomheder og organisationer følger ”best practices”, herunder at ind...
Actualizado:
Jun 22nd, 2020
Versión(es) afectada(s):
All versions
Deshabilitar el acceso a Caseware Cloud para navegadores web antiguos y no compatibles
Poco después del lanzamiento de Caseware Cloud 31, Caseware deshabilitará el acceso a Caseware Cloud para navegadores web antiguos y no compatibles. Estos navegadores antiguos y no compatibles utilizan protocolos de cifrado obsoletos: TLS versión 1.0 y v1.1. El PCI Security Standards Council ha sugerido a todas las organizaciones que siguen sus mej...
Actualizado:
Jun 18th, 2020
Versión(es) afectada(s):
All versions
Comuníquese con su distribuidor local