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Issue CaseView stops responding after closing a document. This issue affects touchscreen workstations using Windows 10, build 1607. Solution Update to Windows 10, build 1703.

Updated:
Nov 28th, 2018

Affected version(s):
Windows 10 (Build 1607), Windows Server 2016 (Build 1607)

Issue Installing the Windows 10 Fall Creators Update affects a third-party component in CaseView which may result in performance issues when opening CaseView documents. Solution You’ll need to download the third-party vendor's fix from MyCaseWare, then add the fix to your program directory. This fix is only for 2016 and 2017 versions, and will be i...

Updated:
Dec 15th, 2017

Affected version(s):
All versions

Question How do I share my CaseView Quick Access Toolbar (QAT) settings with other users? Answer To share your QAT settings with other users, you’ll need to locate where your settings are stored, then designate it as the default configuration for all users in your organization. To locate your CaseView QAT settings: Your QAT settings are stored in...

Updated:
Sep 19th, 2017

Affected version(s):
All versions

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