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Updated: February 27, 2015. Affected Version: Time 2009 and above Fix Applies to: Time 2009 and above You can create a report that lists only the unapplied cash receipts in a file: Open a Cash Receipts Journal. Specify the settings as shown below: Click OK.

Updated:
Feb 25th, 2015

Affected version(s):
Time 2009 and above

Can I Import Excel Data into Time?

Products: Time,
Categories: kb-602

Updated: March 27, 2015. Affected Version: Time 2013 Question Can Time import information from Microsoft Excel files? Solution Yes, Time can import information from Microsoft Excel files. The following components can be imported: Work codes Client/groups Work in Process Detail Staff records WIP opening balances A/R opening balances Contacts Contac...

Updated:
Mar 27th, 2015

Affected version(s):
Time 2013

Updated: April 29, 2015 ​Affects Versions: Time 2013.060+ ​Fix Applies to: Time 2013.060+ Question How Do I Change the Period Date Sequence from Monthly to a Random Year? Answer In the Company Profile dialog, click the Dates tab. Under Date Information, verify that the Year End Date is correct. In the Period Date Sequence drop-down list, sele...

Updated:
Apr 29th, 2015

Affected version(s):
Time 2013.060+

Updated: April 29, 2015 ​Affects Versions: Time 2013.060+ ​Fix Applies to: Time 2013.060+ Question Why am I receiving the error “No data available - cannot create attachment” when sending a client batch email with data available? Answer If you get this message when sending a Client Batch Email, but you know that there is data available: In the Clie...

Updated:
Apr 29th, 2015

Affected version(s):
Time 2013.060+

Handling an Overpayment and a Refund

Products: Time,
Categories: kb-1546

Updated: October 31, 2014 Affected Version: Time 2013 Create a Miscellaneous Invoice for the same amount as the overpayment. Apply the over-payment (the unapplied balance of the cash receipt) to the Miscellaneous Invoice through Account Reconciliation. (Optional) Use a Credit Note to give the customer a fee reduction or refund. On the Proce...

Updated:
Oct 31st, 2014

Affected version(s):
Time 2013

Updated: 1 JUNE 2015 Affected Versions: Time 2013 + Problem ​​When I try to apply my cash receipt, I receive the error ​​"Amount is greater than unapplied amount." This error message will occur in Account Reconciliation if you do not select a receipt before clicking Apply to Invoice. On the Process menu, click Account Reconciliation. On the Accou...

Updated:
Jun 01st, 2015

Affected version(s):
Time 2013 +

ExaVault download links may require the use of Internet Explorer

Products: Audit, Financials, Review and Compilation, Time, Working Papers,
Categories: kb-1660

Updated: June 12, 2015 ExaVault download links may require the use of Internet Explorer Due to circumstances beyond CaseWare's control, you are currently required to use Internet Explorer to successfully download our software using CaseWare ExaVault link(s). We are continuing to monitor the situation and will provide updates when they are available...

Updated:
Jun 12th, 2015

Affected version(s):

Clear Browser Cache for 2015 Web Help

Products: Audit, Cloud, Connector, Financials, Review and Compilation, Time, Working Papers,

Updated: 6/2/2015 Affected CaseWare Products: All Affected CaseWare Version: 2015 The layout of the web help has changed for 2015, eliminating the use of framesets for better performance. As a result, all pages have been changed and updated with this new design. If you have visited the page before and the page displays errors, such as a 404 error,...

Updated:
Jun 02nd, 2015

Affected version(s):
2015

How to Back up Your Time File

Products: Time,
Categories: kb-1386

Updated: June 4, 2014 Affected Versions: Time 2009, 2011, 2013 Fix Applies to: Time 2009, 2011, 2013 The backups made by Time are unique. They compress the supplemental files and the database files into one file. We recommend making backups on a regular basis. The process is not automated, so a staff member will need to manually create the backups....

Updated:
Jun 04th, 2014

Affected version(s):
Time 2009, 2011, 2013

Updated: 31 January 2014 Affected Versions: Time 2013 Fix Applies to: Time 2013 You can edit time and expense entries directly on the WIP Monitor report. Open the report "WIP Monitor". Locate the time or expense entry. You can sort by any column just by clicking on the title. Highlight the entry that you want to edit, and enter in the correction....

Updated:
Jan 31st, 2014

Affected version(s):
Time 2013

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