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How Do I Re-enable Connector COM Add-Ins?

Products: Connector,
Categories: kb-1338

Updated: March 27, 2015. Affected Version: Connector 2014 Problem My CaseWare Connector COM Add-Ins are disabled and I cannot re-enable them. Word and Excel no longer display the Connector options. Description This usually occurs when Connector (not Connector UDF) is disabled by Excel or Word due to Connector becoming unresponsive. Re-enabling COM...

Updated:
Mar 27th, 2015

Affected version(s):
Connector 2014

Clear Browser Cache for 2015 Web Help

Products: Audit, Cloud, Connector, Financials, Review and Compilation, Time, Working Papers,

Updated: 6/2/2015 Affected CaseWare Products: All Affected CaseWare Version: 2015 The layout of the web help has changed for 2015, eliminating the use of framesets for better performance. As a result, all pages have been changed and updated with this new design. If you have visited the page before and the page displays errors, such as a 404 error,...

Updated:
Jun 02nd, 2015

Affected version(s):
2015

Support for Microsoft Office

Products: Connector, Time, Working Papers,
Categories: kb-997

Updated: September 26, 2018 CaseWare supports the use of Microsoft Office products in conjunction with our Working Papers and Connector products. Our products are compatible with most versions of Microsoft Word and Microsoft Excel. CaseWare products support full compatibility with the following Microsoft Office versions: Microsoft Office 2019* Mic...

Updated:
Sep 26th, 2018

Affected version(s):

Silent Installation Instructions – Connector 2012 and Higher

Products: Connector,
Categories: kb-1294

Problem How do I perform a Silent Installation with Connector 2012 and higher? Solution Instructions on how to perform a silent installation with Connector 2012 and higher can be found in the Performing a Silent installation help topic.

Updated:
May 01st, 2017

Affected version(s):
Connector 2012 and higher

Updated: Tuesday, September 20, 2016 Affected Versions: Connector 2014 and Microsoft Excel 2016 Issue An issue has been identified in Connector 2014 (when used with Excel 2016), where the program will frequently become unresponsive. This issue is caused by a program component (cwaddin.dll), which uses a window activation/deactivation mechanism to h...

Updated:
Sep 20th, 2016

Affected version(s):
Connector 2014 and Microsoft Excel 2016

Updated: 10/7/2016 Affected Versions: Connector 2015 and Microsoft Word 2007 Issue Opening a Microsoft Word 2007 document with Connector 2015 may become unresponsive. This issue is caused by an incompatible component (Normal.dotm). Solution 1) Disable Connector if enabled. 2) Close all Microsoft Word applications. 3) Delete or rename Normal.dotm fr...

Updated:
Oct 07th, 2016

Affected version(s):
Connector 2015 and Microsoft Word 2007

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