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How do I import from QuickBooks or QuickBooks Online?
Affected version: All supported versions Question How do I import from QuickBooks or QuickBooks Online? In Working Papers, I don’t see either option available in the interface. Answer To import from QuickBooks and QuickBooks Online, use the QuickBooks Export Utility. The utility exports data from QuickBooks into a format Working Papers supports. To...
Updated:
Mar 02nd, 2018
Affected version(s):
All
Silent install instructions for tax update
Affected version: All supported versions Question How do I silently install the new CaseWare tax update? Answer Silently installing the CaseWare tax update involves two steps: creating a response file and deploying the update to your users. Step 1. Creating a response file The response file is a log of your responses to the installation dialog. It...
Updated:
Dec 27th, 2017
Affected version(s):
All supported versions
Windows 10 Fall Creators Update causes issue with CaseView
Affected version: All supported versions Issue Installing the Windows 10 Fall Creators Update results in performance issues with CaseView. The update affects a third-party component in CaseView and may cause noticeable delays when opening CaseView documents. Solution Download the third-party vendor's fix from MyCaseWare. Note that this fix will be...
Updated:
Dec 15th, 2017
Affected version(s):
All supported versions
QuickBooks Export Utility
Affected version: All versions of Working Papers The latest version of the QuickBooks Export Utility is available from MyCaseWare (login required) here: https://my.caseware.com/site/support/working-papers. QuickBooks® is a registered trademark of Intuit. This utility is a CaseWare product that is not endorsed by Intuit.
Updated:
Nov 15th, 2017
Affected version(s):
all versions
Registry repair for upgraded operating systems
Issue Working Papers encounters an error after installing upgrades to the Operating System on your computer. The error is caused by changes to Working Papers registry settings, which prompts the following message: Working Papers detected a problem with it's registry settings which might be the result of a recent operating system upgrade. Working Pa...
Updated:
Oct 27th, 2017
Affected version(s):
Working Papers 2017, 2016, 2015
Preserving content after updating to ASPE Financials 15.00 with the original patch
The following procedure preserves any content completed after updating the master template to version 15.00 with the original patch. Prerequisites: Download the 15.00 patch file. Copy the master library to a secure location. Procedure: In Working Papers, click Templates | FinancialsCAD and then Edit. Open CL Organization Standards. Click Knowled...
Updated:
Oct 26th, 2017
Affected version(s):
ASPE Financials 15.00
CaseView Quick Access Toolbar settings location
Updated: September 19, 2017 Affected Versions: CaseView 2015 and higher Question: Where are the CaseView Quick Access Toolbar (QAT) settings stored so that I can share them with other users? Answer: The current user’s QAT settings are stored in: %LOCALAPPDATA%\CaseWare\Working Papers\(WP-VERSION)\CaseView\CvRibbon.xml (WP-VERSION) is...
Updated:
Sep 19th, 2017
Affected version(s):
CaseView 2015 and higher
Updating to Working Papers 2017 (French) fails to properly uninstall a previously installed 2016 32-bit version of Working Papers.
Updated: September 18th, 2017 Affected Versions: Working Papers 2016 (French, 32-bit) Summary: Updating to Working Papers 2017 (French) fails to properly uninstall a previously installed 2016 32-bit version of Working Papers. Both versions of Working Papers appear to be installed, however, the 2016 version no longer works. Solution: Complete the fo...
Updated:
Sep 28th, 2017
Affected version(s):
Working Papers 2016 (French, 32-bit)
Microsoft Distributed File System (DFS) and Working Papers
Problem Is Working Papers compatible with Microsoft's Distributed File System (DFS)? Solution There are two components to the Microsoft Distributed File System (DFS): DFS Replication - Files replicated between multiple servers DFS Namespaces - The ability to create a virtual tree of shared folders Microsoft's DFS Replication system is not compa...
Updated:
Aug 09th, 2017
Affected version(s):
Upgrading Windows operating system causes problem with Working Papers 64-bit
Affected Versions: Working Papers (64-bit) 2015, 2016, 2017. Issue Upgrading your operating system to Windows 10 (e.g. from Windows 7 or 8.1) or performing a major upgrade of Windows 10 (e.g. Anniversary Update or Creators Update) can cause the 64-bit version of Working Papers (2015, 2016 or 2017) to stop functioning correctly. Some symptoms of thi...
Updated:
Apr 18th, 2017
Affected version(s):
Working Papers 2015, 2016, 2017
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