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CaseView Quick Access Toolbar settings location
Updated: September 19, 2017 Affected Versions: CaseView 2015 and higher Question: Where are the CaseView Quick Access Toolbar (QAT) settings stored so that I can share them with other users? Answer: The current user’s QAT settings are stored in: %LOCALAPPDATA%\CaseWare\Working Papers\(WP-VERSION)\CaseView\CvRibbon.xml (WP-VERSION) is...
Updated:
Sep 19th, 2017
Affected version(s):
CaseView 2015 and higher
Updating to Working Papers 2017 (French) fails to properly uninstall a previously installed 2016 32-bit version of Working Papers.
Updated: September 18th, 2017 Affected Versions: Working Papers 2016 (French, 32-bit) Summary: Updating to Working Papers 2017 (French) fails to properly uninstall a previously installed 2016 32-bit version of Working Papers. Both versions of Working Papers appear to be installed, however, the 2016 version no longer works. Solution: Complete the fo...
Updated:
Sep 18th, 2017
Affected version(s):
Working Papers 2016 (French, 32-bit)
Microsoft Distributed File System (DFS) and Working Papers
Problem Is Working Papers compatible with Microsoft’s Distributed File System (DFS)? Solution There are two components to the Microsoft Distributed File System (DFS): DFS Replication – Files replicated between multiple servers DFS Namespaces – The ability to create a virtual tree of shared folders Microsoft’s DFS Replica...
Updated:
Aug 09th, 2017
Affected version(s):
Upgrading Windows operating system causes problem with Working Papers 64-bit
Affected Versions: Working Papers (64-bit) 2015, 2016, 2017. Issue Upgrading your operating system to Windows 10 (e.g. from Windows 7 or 8.1) or performing a major upgrade of Windows 10 (e.g. Anniversary Update or Creators Update) can cause the 64-bit version of Working Papers (2015, 2016 or 2017) to stop functioning correctly. Some symptoms of thi...
Updated:
Apr 18th, 2017
Affected version(s):
Working Papers 2015, 2016, 2017
Working Papers stops responding when Sync copies can’t connect to Cloud
Updated: June 20th, 2017 Affected Version: Working Papers 2015 and above Summary Working Papers may stop responding when opening a Sync copy that is attempting to connect to CaseWare Cloud or SmartSync Server (SSS). Workaround To continue working on the Sync copy, change the Sync startup state from Default to Offline and reopen the file. Procedure...
Updated:
Jun 20th, 2017
Affected version(s):
Working Papers 2015 and above
Potential file corruption when using Windows 7 or Windows Server 2008 R2 with SMB2
Revision History Revision Date Revision Details October 20, 2011 This article has been updated to reflect Microsoft’s release of the new KB2618096 hotfix for SMB2. April 22, 2015 This article has been updated to clarify that SmartSync issues such as missing events may occur if using unpatched machines. April 25, 2016 This article has...
Updated:
Apr 26th, 2016
Affected version(s):
All versions of Working Papers
How Do I Rename an Existing Engagement File?
The Rename File feature is available through the File menu of Working Papers. This menu option is only available when there are no client files open in Working Papers. “File to Rename” field This field is where you specify the full path to the client file that you want to rename. The full path of the file, including the file’s extensio...
Updated:
May 02nd, 2017
Affected version(s):
Working Papers 2015
How Do I Silently Install the US 2014 Tax Year Export Patch?
Updated: Jan 9, 2015. Affected Version: Working Papers 2013 and above You can install the US 2014 Tax Year Export patch where monitoring and manual input during the installation process is not required. From the Start menu, select Run to open the Run command. In the Open field, enter the following: “C:\Installation_files\CW2014TAX.exe̶...
Updated:
Jan 09th, 2015
Affected version(s):
Working Papers 2013 and above
New QuickBooks Export Utility v1.048
Updated: Jan 14, 2015. Affected Version: Working Papers 2014 The QuickBooks Export Utility v1.048 has been released. In the new version we: Fixed several issues in the QuickBooks Online export. The new Export Utility can be found on our website under Optional Components.
Updated:
Jan 14th, 2015
Affected version(s):
Working Papers 2014
Why Do I Receive the Error “The program can’t start because cwui.dll is missing from your computer” When Launching Working Papers? (Fixed)
Updated: Jan 15, 2014. Affected Version: All versions of Working Papes Fixed Version: All versions of Working Papes Question Why do I receive the error “The program can’t start because cwui.dll is missing from your computer” when launching Working Papers? Answer Avast 2015 free anti-virus users could not open Working Papers becaus...
Updated:
Jan 15th, 2014
Affected version(s):
All versions of Working Papes
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