Cloud Infrastructure Manager

Toronto, Canada


CaseWare has embarked on an ambitious new path of innovative, cloud-based technology solutions, building on our successful, proven track record of delivering global accounting and auditing solutions to the hybrid Cloud.

As a manager of the Cloud Infrastructure team, you will be a strategic technology partner collaborating with various groups ensuring that the production systems, services, and infrastructure work reliably and securely. In this role, you will report to the Head of Cloud Operations Department and work in close relationship with other leaders within the department.


  • You're the missing piece of the puzzle
  • Recognized for your leadership and mentoring of technology teams
  • Experienced with AWS cloud infrastructure industry best approaches
  • In-depth knowledge of various AWS technologies and best practices. Including but not limited to AWS networking, security best practices, XaaS and more
  • Experienced with container hosting and orchestration services
  • Known for your strategic, innovative, systematic thinking and ability to help others through change
  • Noted for the way you challenge conventional thinking, having a critical eye and a strong focus on problem-solving regarding process and technologies
  • With a real passion for new technologies
  • With a proven understanding of Agile/Lean leadership principles; proficient in agile team development as well as awareness of team training opportunities
  • Working knowledge of CI/CD tooling such as Jenkins, Bamboo, etc
  • Collaboration is in your DNA. You enjoy contributing to a mutual cause, that is why you know when the team succeeds, you succeed
  • You possess strong communication skills and an ability to approach problems in a structured way and distill complex issues into actionable insights
In This Role, You Will:
  • Build, lead, and mentor a talented team of engineers to execute on projects, always-up availability initiatives and day to day operations
  • Ruthlessly eliminate repetitive manual tasks and recurring errors
  • Maintain & define key metrics to measure customer experience & system performance
  • Cultivate a safe work culture that inspires individual decision-making and innovation
  • Coach for frequent and effective feedback among team members
  • Lead adoption of new tools and more sophisticated continuous delivery methods
  • Play an active role in defining the overall architecture of our AWS systems
  • Take responsibility for security and disaster recovery of our infrastructure