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JIRA Administrator

Toronto, Canada

Description:

CaseWare has embarked on an ambitious new path of innovative, cloud-based technology solutions, building on our successful, proven track record of delivering global accounting and auditing solutions to the hybrid Cloud.

As the Jira Administrator you will use your Atlassian experience to maintain, support and enhance the full suite of Atlassian products within our company. This includes facilitating better integration across all products through process automation, managing Jira workflows, performing routine maintenance, evaluating and installing plugins, and managing backend configurations.

You will be expected to collaborate with both internal and external stakeholders to gather requirements and develop solutions to support the organization’s short and long term needs. This will include driving new initiatives to help improve visibility, traceability, and automation of our current procedures and workflows.

Your non technical responsibilities will be to occasionally assist the Incident Manager in dealing with incidents during periods of high volume or when the Incident Manager is absent. This will require off hours availability but will be infrequent.