“Inconsistent indices detected” notification when opening a Working Papers file
Jul 09th, 2019
When opening a Working Papers file, a notification pop-up displays with the error message "Inconsistent indices detected". The error does not prevent access to the file.
This issue is often resolved by performing the following actions:
- Perform a file repair (Tools | Repair File) and select Reindexing all databases in this client file.
- Navigate to the client file folder and delete all files with the .cdx extension.
- Restart Working Papers.
If the issue persists or you are receiving the error for multiple files, we suggest consulting a network/implementation specialist as there may be an underlying issue with the network environment.