Défiler

Politique de soutien de CaseWare

Produits: Audit, CaseView, Financials, SmartSync, Working Papers,

L’objectif de CaseWare est d’offrir à ses clients des produits innovateurs de qualité supérieure. Afin d’assurer l’amélioration constante de notre logiciel chef de file mondial, il s’avère important pour nous de supporter un nombre limité de versions à la fois; c’est-à-dire la version en vigueur et la précédente. Les nouvelles fonctionnalités et am...

Mis a jour:
Jul 12th, 2021

Versions touchées:
All versions

Kurz nach dem Release von CaseWare Cloud 31 wird CaseWare den Zugriff auf CaseWare Cloud durch alte und nicht mehr unterstützte Webbrowser sperren. Diese alten und nicht mehr unterstützten Browser verwenden veraltete Verschlüsselungsprotokolle - TLS Version 1.0 und v1.1. Der PCI Security Standards Council empfiehlt allen Unternehmen den von diesem...

Mis a jour:
Jun 22nd, 2020

Versions touchées:
All versions

Nedlukning af adgang til CaseWare Cloudfor ældre og ikke supporteret web browsers

Produits: Audit, CaseView, Cloud, SmartSync, Working Papers,

Kort efter release af CaseWare Cloud 31, vil CaseWare forhindre adgang til CaseWare Cloud via ældre og ikke-supporterede browsere. Disse browsere bruger nemlig de forældede krypteringsprotokoller – TLS version 1.0 og version 1.1. PCI Security Standards Council anbefaler at alle virksomheder og organisationer følger ”best practices”, herunder at ind...

Mis a jour:
Jun 22nd, 2020

Versions touchées:
All versions

Disabling access to CaseWare Cloud for older and unsupported browsers

Produits: Audit, CaseView, Cloud, SmartSync, Working Papers,

Shortly after the release of CaseWare Cloud 31, CaseWare will be disabling access to CaseWare Cloud for older and unsupported web browsers. These older and unsupported browsers are using obsolete encryption protocols - TLS version 1.0 and v1.1. The PCI Security Standards Council has suggested all organizations following its best practices to migrat...

Mis a jour:
Jun 18th, 2020

Versions touchées:
All versions

Troubleshooting SmartSync Network Issues

Produits: SmartSync, Working Papers,

If your organization is encountering network issues that affect SmartSync performance, attempt the following troubleshooting methods to help determine the cause. Test and monitor key applications and network connections Active monitoring can provide insight into network performance on key interfaces, and can alert you when conditions begin to decli...

Mis a jour:
Aug 01st, 2019

Versions touchées:
All versions of Working Papers with SmartSync

Working Papers stops responding when sync files can’t connect

Produits: Cloud, SmartSync, Working Papers,

Issue Working Papers stops responding when a sync file can’t connect to CaseWare Cloud (Cloud) or SmartSync Server (SSS). Solution To continue working on a sync copy, you’ll need to change the SmartSync startup settings. To change the SmartSync startup settings: If Working Papers remains unresponsive, use Task Manager to end the application. Launc...

Mis a jour:
Jun 20th, 2017

Versions touchées:
All versions

As a best practice when performing a year end close for a SmartSync file, we suggest that you clear any existing synchronization data from the file. To clear existing synchronization data: Verify that all prior year child copies have synced to the parent file. In Working Papers, click File | Open and select a child copy. On the ribbon, click Smart...

Mis a jour:
Sep 22nd, 2017

Versions touchées:
All versions

Communiquez avec le distributeur de votre région