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Caseware Support Policy
It is Caseware’s goal to provide clients with innovative products of the highest quality. To enable us to continue to improve our world-leading software, it is important that we only support a limited number of versions at one time; typically, the current shipping and one prior version. New features and enhancements, patch releases, hotfixes, techn...
Updated:
Feb 16th, 2023
Affected version(s):
All versions
Zugriff auf Caseware Cloud für ältere und nicht mehr unterstützte Webbrowser wird deaktiviert
Kurz nach dem Release von Caseware Cloud 31 wird Caseware den Zugriff auf Caseware Cloud durch alte und nicht mehr unterstützte Webbrowser sperren. Diese alten und nicht mehr unterstützten Browser verwenden veraltete Verschlüsselungsprotokolle - TLS Version 1.0 und v1.1. Der PCI Security Standards Council empfiehlt allen Unternehmen den von diesem...
Updated:
Jun 22nd, 2020
Affected version(s):
All versions
Nedlukning af adgang til Caseware Cloudfor ældre og ikke supporteret web browsers
Kort efter release af Caseware Cloud 31, vil Caseware forhindre adgang til Caseware Cloud via ældre og ikke-supporterede browsere. Disse browsere bruger nemlig de forældede krypteringsprotokoller – TLS version 1.0 og version 1.1. PCI Security Standards Council anbefaler at alle virksomheder og organisationer følger ”best practices”, herunder at ind...
Updated:
Jun 22nd, 2020
Affected version(s):
All versions
Disabling access to Caseware Cloud for older and unsupported browsers
Shortly after the release of Caseware Cloud 31, Caseware will be disabling access to Caseware Cloud for older and unsupported web browsers. These older and unsupported browsers are using obsolete encryption protocols - TLS version 1.0 and v1.1. The PCI Security Standards Council has suggested all organizations following its best practices to migrat...
Updated:
Jun 18th, 2020
Affected version(s):
All versions
Working Papers stops responding when sync files can’t connect
Issue Working Papers stops responding when a sync file can’t connect to Caseware Cloud (Cloud) or SmartSync Server (SSS). Solution To continue working on a sync copy, you’ll need to change the SmartSync startup settings. To change the SmartSync startup settings: If Working Papers remains unresponsive, use Task Manager to end the application. Launc...
Updated:
Jun 20th, 2017
Affected version(s):
All versions
Best practices when performing a year end close on SmartSync files
As a best practice when performing a year end close for a SmartSync file, we suggest that you clear any existing synchronization data from the file. To clear existing synchronization data: Verify that all prior year child copies have synced to the parent file. In Working Papers, click File | Open and select a child copy. On the ribbon, click Smart...
Updated:
Sep 22nd, 2017
Affected version(s):
All versions
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