Elements of Customer Risk: Products & Services, Activity Patterns and Behaviors

Event recording  |  Slide presentation  |  Attendee Q&A

As a follow-up to her presentation on how customer profiles and relationships should be used for risk scoring, Laurie Kelly, CAMS, will explore how a customer’s anticipated transaction activity and products/services used can impact their risk score.

She will also delve into various patterns of higher risk and red flag customer transactions and behaviors, and how these and other factors impact an evolving risk score over the life of the customer relationship.