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Working Papers Help Centre
From latest releases and enhancements to system requirements and FAQs, you'll find valuable information to help
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| Hot Issue: A Working Papers 2009 Tax Export Update for GoSystem Tax, Lacerte Tax, ProSystem fx Tax, and UltraTax is now available. Click here for more information. |
Latest Releases
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| You are viewing the English downloads. Click the Enhancements tab to view or compare features. Current Version: 2009 Available Update: 2009.00.185 R2 (Mar 12, 2010) Details: You MUST have the English version of Working Papers Version 2009 for this download to work. This update is for those users with version 2009 and higher. (To check which version you are currently using, please go to the Help menu and select "About CaseWare Working Papers".) Available Update: 2009.00.164 R3 - US Tax Only (Jan 13, 2010) Details: You MUST have the English version of Working Papers Version 2009 for this download to work. This update is for those users with version 2009 and higher. (To check which version you are currently using, please go to the Help menu and select "About CaseWare Working Papers".) Previous Version: 2008 Available Update: 2008.00.367 (Feb 03, 2009) Details: You MUST have the English version of Working Papers Version 2008 for this download to work. This update is for those users with version 2008 and higher. (To check which version you are currently using, please go to the Help menu and select "About CaseWare Working Papers".) | Having trouble with a download? Check out our Download Troubleshooting FAQ | ||
| Pour les versions en Français, sélectionnez Français dans le coin supérieur droit de cette page. | |||
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- Improved performance when retrieving or displaying a Map or Group value in CaseWare Connector. To take full advantage of this performance enhancement, the workstation must be running Connector version 2009.00.067 or higher.
Articles
Microsoft Distributed File System (DFS) and Working Papers
Last Modified: Mar 08, 2010
File corruption when using Windows Vista/Windows 7 or Windows Server 2008 with SMB2
Last Modified: Mar 05, 2010
Windows 2000 End-of-Support Policy
Last Modified: Mar 04, 2010
Politique de fin de support pour Windows 2000
Last Modified: Mar 04, 2010
Slower performance in Windows XP SP2
Last Modified: Feb 23, 2010
File corruption when using Windows Vista/Windows 7 or Windows Server 2008 with SMB2
Last Modified: Mar 05, 2010
Having problems installing Working Papers 2009?
Last Modified: Oct 23, 2009
A Working Papers 2009 Tax Export Update for GoSystem Tax, Lacerte Tax, ProSystem fx Tax, and UltraTax is now available.
Last Modified: Feb 01, 2010
Error Number 1570
Last Modified: Feb 01, 2010
Silent Installation Instructions
Last Modified: Jan 19, 2010
View all Working Papers CaseKnowledge Articles
Requirements
WORKSTATIONS
Operating systems
- Microsoft Windows 7 Professional (Note: See here for important information when sharing files hosted on Windows 7)
- Microsoft Windows Vista Service Pack 1 or higher (Note: See here for important information when sharing files hosted on Windows Vista)
- Microsoft Windows XP Professional Service Pack 3 or higher
- Microsoft Windows 2000 Professional Service Pack 4 or higher (Note: See here for Microsoft’s end-of-support policy for Windows 2000.)
Hardware
- 1 GHz 32-bit (x86) or 64-bit (x64) processor
- Minimum 512 MB of system memory. 1,024MB or more recommended for improved performance.
- Program requires 150 MB hard drive space.
- Each client file requires on average 40MB uncompressed or 10MB compressed. The size of open client files will vary depending on the features used and the amount of data entered.
- Working Papers has native compression technology that significantly reduces the size of compressed client files.
- SVGA monitor capable of 256 colors and 800 x 600 resolution is required. A monitor with 1280 x 1024 resolution or higher is recommended.
- Dual monitors are supported.
- CD-ROM drive. The Working Papers product is distributed on CD-ROM.
Additional components
- Microsoft Internet Explorer version 6.0 or higher.
- Adobe Acrobat Reader 5.0 or higher.
- Microsoft Office 2000 Service Pack 3 or greater.
FILE SERVER/NETWORKS
A file server can be used to store Working Papers client files.
Hardware
Per file server/network operating system recommendations.
Operating systems:
- Microsoft Windows Server 2008 (Note: See here for important information when sharing files hosted on Windows Server 2008)
- Microsoft Windows Server 2003 Service Pack 2 or higher
- Microsoft Windows Server 2000 Service Pack 4 or higher (Note: See here for Microsoft’s end-of-support policy for Windows 2000.)
- Microsoft CIFS compatible networks like SAMBA on Linux
WINDOWS NETWORKING ("Peer-to-Peer")
In situations where a workstation is to be substituted for a true file server, we strongly recommend that the operating system for the workstation be Windows 2000 Professional (Service Pack 4 or higher) or Windows XP Professional (Service Pack 3 or higher). For Windows Vista or Windows 7 users, please refer to the CaseKnowledge article regarding file corruption when using Windows Vista/Windows 7 or Windows Server 2008 with Server Message Block (SMB2).
Terminal Services
A Terminal or Citrix Server can host Working Papers program sessions for users. Requirements include:
- Microsoft Windows Server 2008 with Terminal/Citrix Services
- Microsoft Windows Server 2003 with Terminal/Citrix Services
- Microsoft Windows 2000 Server with Service Pack 4 or higher and Terminal/Citrix Services (Note: See here for Microsoft’s end-of-support policy for Windows 2000.)
- Citrix MetaFrame XP, Presentation Server, XenApp 4.5
- Server hardware configuration needs to be scaled (RAM, CPU) for the number of sessions to be hosted and the applications and templates used.
- For optimal performance, Working Papers client files should be stored on the Terminal/Citrix Server or connected to it via a high-speed network connection.
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