Enhancing performance and extending core capabilities of accounting, auditing, financial, risk and governance professionals in over 130 countries.
MyCase Login / Register

Double-clicking .AC file causes Working Papers to crash in Vista

Problem:

When double-clicking an .AC file to launch Working Papers on a Windows Vista workstation, Working Papers may begin to launch and crash.

Solution:

Due to a coding change in Windows Vista, the process of double-clicking an .AC file to launch Working Papers is not functioning correctly. The cause for this has been identified and a solution will be included in a future patch of Working Papers.

In the meantime, the file should launch successfully if Working Papers is already open when the .AC is clicked. Or, from within Working Papers, select File | Open and browse to the file. Either method has proven a successful work around while the solution is pending.

Contact Support
Contact Us ©2012 Copyright CaseWare International Inc.
Privacy Policy / Terms Of Use / Trademarks / Site Map / RSS
Feedback