CaseView not responding when installed on Vista
Problem:
Working Papers newly installed on a new laptop with a Vista operating system (OS). When attempting to open a CaseView document, a message indicating CaseView is not responding is usually returned.
Solution:
Verify the properties associated with CVWin32.exe. The following should be unchecked:
Running under compatibility mode for XP
Disable visual themes and disable desktop composition
Run as an administrator
Running under compatibility mode for XP
Disable visual themes and disable desktop composition
Run as an administrator
