Connector Help Centre

From latest releases and enhancements to system requirements and FAQs, you'll find valuable information to help with your support needs.

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Latest Releases



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You are viewing the English version.

Click the Enhancements tab to view or compare features.

Current Version: 2012
Available Update: 2012.00.030 (Feb 11, 2013)
Details: Please note that Connector 2012 or higher (English version) must be installed prior to updating Connector. You MUST have the English version of Connector version 2012 and higher. To check which version you are currently using, select the Tools menu on the Connector Toolbar and select "About".


Previous Version: 2011
Available Update: 2011.00.033 (May 18, 2012)
Details: Please note that Connector 2011 or higher (English version) must be installed prior to updating Connector. You MUST have the English version of Connector version 2011 and higher. To check which version you are currently using, select the Tools menu on the Connector Toolbar and select "About".
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Enhancements

Step 1: Select how you want to view the enhancements:
View Single Release OR Compare between two Releases
Step 2: Select the release:
Release Date: Feb 11, 2013
Options: Print preview Need help? Click here
Enhancements for Connector 2012.00.030
CONNECTOR
Conversion
  • Resolved an issue where Connector in Microsoft Word became unstable when opening and then closing the Convert Third Party Formulas dialog.
Microsoft Excel
  • Corrected a document reference issue where the document ID was being converted from a General number format to a Microsoft Excel date or time format.
Interface
  • Fixed context sensitive Help links in Microsoft Excel.

Requirements

Connector 2012.00 is fully compatible with CaseWare Working Papers 2011.00 or higher. The latest version of any compatible Working Papers is required for Connector to function correctly.

 

Operating systems:

  • Microsoft Windows 7 Professional (Note: See here for important information when sharing files hosted on Windows 7)
  • Microsoft Windows Vista Service Pack 2 or higher (Note: see here for important information when sharing files hosted on Windows Vista)
  • Microsoft Windows XP Professional Service Pack 2 or higher


Hardware

  • 1 GHz 32-bit (x86) or 64-bit (x64) processor
  • Minimum 512 MB of system memory. 1,024MB or more recommended for improved performance.
  • The Connector program requires 10 MB hard drive space.
  • The size of open client files will vary depending on the features used and the size of documents managed. Working Papers has built-in compression that significantly reduces the size of compressed files.
  • SVGA monitor capable of 256 colors and 800x600 resolution is required. A monitor with 1280x1024 resolution or higher is recommended.
  • Dual monitors are supported.
  • CD-ROM drive. The Working Papers product is distributed on CD-ROM.
  • Updates between CD releases are available as downloads from the CaseWare International Inc. website. A high-speed internet connection is recommended for downloading program updates.


Additional components

  • Microsoft Internet Explorer version 6.0 or higher.
  • Adobe Acrobat Reader 5.0 or higher.
  • Microsoft Office. See compatibility chart below.


Microsoft Office

Please refer to this compatibility chart as the minimum requirements for Microsoft Office vary depending on the way Connector is used.

 

Microsoft Office Version

DDE Linkage

UDF Linkage

XP Service Pack 3*

Yes

Yes

2003 Service Pack 2

Yes

Yes

2007 Service Pack 2 (MSO)

Yes

Yes

2010 (32-bit)

Yes

Yes

2010 (64-bit)*

Yes

Yes

 

*Note: Microsoft Office XP Service Pack 3 will also work with Connector running UDF provided either:

  • Connector's installation is performed using the standard Setup.exe, rather than running an MSI installation. The Setup process will install Microsoft's Knowledge Base update KB908002 automatically, which is required for compatibility with Office XP Service Pack 2.
  • Microsoft's Knowledge Base update KB908002 has been installed on the destination machine manually, which will allow for the use of an MSI installation.

 

*Note: Connector 2012, versions 2012.00.030 and above, is fully compatible with Microsoft Office version 2010 (64-bit). To enable this functionality, users must be using Working Papers versions 2012.00.072 or higher.

 

*Note: Connector 2011.00 is fully compatible with Microsoft Office version 2010 (32-bit). At this time, Office 2010 (64-bit) is not supported by Connector 2011.00

  • For more information please read the section “Will a 64-bit version of the Office 2010 be available?” on the Microsoft Office 2010 FAQ.

 

User Rights

  • Local administrative rights to the destination machine are required.

Help

Online Help for CaseWare's latest product releases is now available. Online help offers several advantages over traditional desktop help (.chm) by allowing you to:

  • access CaseWare's most up-to-date help;
  • learn how the latest features work before upgrading; and
  • view the online help using any browser on any operating system.



Accessing the Online Help

To view Connector Online Help, click here .

Current Version: 2012
Updated: Nov 09, 2012